Player Welfare First

Responsible Gaming — Play Safely With tibaj

tibaj believes that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or emotional distress. This page explains the tools, resources, and support available to every player in Bangladesh who wants to stay in control of their gaming activity.

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Instant Effect Self-Exclusion Tools
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How tibaj Supports Responsible Gaming

Strict 18+ Policy

tibaj enforces a mandatory minimum age requirement of 18 years for all registered players. Age is verified during account creation and again at the KYC withdrawal stage. Any account found to belong to a minor is permanently closed and any funds returned.

Flexible Deposit Limits

Every tibaj player can set daily, weekly, or monthly deposit limits directly through their account settings. Limits take effect immediately when reduced and help you manage spending in line with your personal budget — keeping gaming within the entertainment zone.

Session Time-Out

Use tibaj's built-in time-out feature to take a short break from gaming — from 24 hours up to six weeks. During a time-out, your account remains open and withdrawals are permitted, but you cannot place bets or access the game lobby until the period ends.

Self-Exclusion Programme

If you feel you need a longer break, tibaj's self-exclusion tool lets you close your account for a defined period of 3, 6, or 12 months, or permanently. Self-exclusion is activated instantly by contacting our support team and cannot be reversed before the chosen period expires.

Reality Check Alerts

tibaj's optional reality check feature sends a pop-up notification at regular intervals — every 30, 60, or 90 minutes — reminding you how long you have been playing and how much has been wagered. This gentle prompt helps players stay aware of time and spending.

Dedicated Support Team

tibaj's responsible gaming support team is available around the clock. If you or someone close to you is concerned about gambling behaviour, reach out by email at any time. Our team responds within 24 hours (Bangladesh Standard Time, UTC+6) and can help activate any protective tool on your behalf.

Section 1

Age Restriction & Eligibility

tibaj is strictly an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, or participate in any form of gaming activity on tibaj. This requirement applies to all players in Bangladesh regardless of the game type — whether cricket betting, live casino, slots, or instant-win titles.

Age verification is conducted at two stages. First, during account registration, you are required to confirm that you are 18 or over by ticking a declaration checkbox. Second, before any withdrawal is processed, tibaj's compliance team reviews a government-issued identification document — such as a Bangladesh National Identity Card (NID) or passport — to confirm your date of birth.

Any account where the registered player is found to be under 18 years of age will be closed permanently. Funds deposited by a minor will be returned to the original payment method (bKash, Nagad, Rocket, or bank account) after verification, less any bonus amounts already credited. tibaj takes this obligation seriously and cooperates fully with any parental request to close an account held by a minor.

18+ Mandatory: Gambling under the age of 18 is strictly prohibited on the tibaj platform. If you are under 18, please close this page immediately. If you are a parent or guardian who believes a minor has accessed or registered on tibaj, contact without delay.
Section 2

Recognising Problem Gambling

Problem gambling develops gradually. Most players who experience difficulties do not recognise the early warning signs until the pattern is already well established. tibaj encourages all players to honestly assess their own gaming behaviour on a regular basis.

Gambling becomes a problem when it stops being entertainment and starts interfering with your finances, relationships, work, or mental health. The following self-assessment checklist covers the most commonly reported warning signs. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of tibaj's protective tools or to contact our support team for a confidential conversation.

There is no stigma attached to reaching out. Many players across Bangladesh benefit from a brief cooling-off period and return to healthy, enjoyable gaming after taking a short break. The important thing is to act early — the sooner a concern is addressed, the easier it is to manage.

Self-Assessment: Warning Signs

Do you spend more money gambling than you originally planned or can comfortably afford?
Do you find yourself chasing losses — gambling more to try to win back money you have already lost?
Have you borrowed money from family, friends, or financial services in order to fund your gambling?
Do you feel restless, irritable, or anxious when you are unable to gamble or when you try to stop?
Has gambling begun to affect your relationships with your family, colleagues, or friends in Dhaka, Chittagong, Sylhet, or elsewhere?
Do you hide your gambling activity from people close to you, or feel guilt or shame after a session?
Have you ever missed work, study, or important family commitments because of time spent gambling?
Section 3

Deposit Limits

One of the most effective ways to keep your gaming under control is to set a firm cap on how much you deposit in a given period. tibaj's deposit limit tool lets you define the maximum amount in Bangladeshi Taka (৳) that you are willing to deposit on a daily, weekly, or monthly basis.

How Deposit Limits Work

Once you set a deposit limit, tibaj's system enforces it automatically. If you attempt to deposit an amount that would exceed your chosen cap, the transaction will be declined. Deposit limits are applied across all payment methods — including bKash, Nagad, Rocket, Upay, and bank transfer — so switching payment channels does not allow you to bypass a limit you have set.

Reducing vs. Increasing Your Limit

Reductions take effect immediately. If you lower your deposit limit — for example, from ৳10,000 per week to ৳5,000 per week — the new lower limit applies to all transactions from the moment you save the change. There is no waiting period.

Increases are subject to a 7-day cooling-off period. If you wish to raise your deposit limit, the increase will not take effect until seven days after the request is submitted. This delay is intentional — it gives you time to reflect on whether the increase is genuinely in your best interest, and it prevents impulsive decisions made during a losing streak from causing disproportionate financial harm.

Practical Tip: Before you begin a gaming session, decide on a comfortable spending amount and set your daily deposit limit accordingly. Treat your deposit limit as your entertainment budget for the day — the same way you would budget for a cinema trip or a meal out in Dhaka. Once the limit is reached, the session is over for the day.
Section 4

Time-Out Features

Sometimes a player simply needs a short break — a few days away from the platform to reset, refocus, and return with a clear head. tibaj's time-out feature is designed precisely for this situation. It is less drastic than self-exclusion but still provides a firm, system-enforced boundary that prevents gaming during the cooling-off period.

24-Hour Break

A one-day pause ideal for cooling off after a frustrating session or a run of losses. Your account is locked for gaming for exactly 24 hours from the moment you activate the feature.

7-Day Time-Out

A one-week break that gives you meaningful time away from the platform. Well suited to players who notice their gaming frequency has increased beyond their comfort level.

30-Day Time-Out

A full calendar month away from tibaj. During this period, no login is possible from your account. You may still contact support to request a withdrawal of any remaining balance.

6-Week Time-Out

The longest available time-out period before transitioning to self-exclusion. Six weeks provides substantial distance and is recommended when shorter breaks have not been sufficient.

To activate a time-out, log in to your tibaj account, navigate to the Responsible Gaming section within your account settings, and select the desired duration. The time-out takes effect immediately and cannot be cancelled early. When the period expires, you will receive a brief reminder about tibaj's responsible gaming tools before your account is reactivated.

Section 5

Self-Exclusion Tools

Self-exclusion is the strongest player-protection tool available on the tibaj platform. It is intended for players who feel that their gambling has moved beyond entertainment and is causing genuine harm to their finances, relationships, or wellbeing. When you self-exclude, your tibaj account is closed entirely for the chosen period, and tibaj will take all reasonable steps to ensure you cannot open a new account during that time.

Available Self-Exclusion Periods

  • 3 months — suitable when you want a significant break and are committed to addressing your gambling habits with professional support.
  • 6 months — a half-year away from the platform that provides serious space for reflection and recovery.
  • 12 months — a full-year self-exclusion, strongly recommended when shorter breaks have not resolved the underlying concern.
  • Permanent exclusion — your tibaj account is closed indefinitely with no option for reinstatement. This option is irreversible.

How to Activate Self-Exclusion

  • 1

    Contact tibaj Support

    Send an email to with the subject line "Self-Exclusion Request". Include your registered account email and the exclusion period you wish to apply.

  • 2

    Identity Confirmation

    Our team will verify your identity against the account records to confirm the request is genuine. This step protects against third parties requesting exclusion without your knowledge.

  • 3

    Immediate Account Closure

    Once confirmed, your account is closed immediately. You will receive an email confirmation stating the exclusion start date and, where applicable, the earliest possible reinstatement date.

  • 4

    Balance Withdrawal

    Any remaining balance in your account at the time of self-exclusion will be processed for withdrawal to your registered bKash, Nagad, or bank account within 5 business days.

  • 5

    Marketing Communications Stopped

    tibaj will immediately remove you from all promotional and marketing mailing lists. You will not receive bonus offers, match-day promotions, or casino newsletters during your exclusion period.

Important: Self-exclusion cannot be reversed or shortened before the chosen period expires. If you select a 6-month exclusion, your account will remain closed for the full 6 months regardless of subsequent requests to reopen it. Please choose your exclusion period carefully and consider speaking with a support counsellor before deciding.
Section 6

Protecting Minors

tibaj takes the protection of minors extremely seriously. Every measure available to us is employed to prevent anyone under the age of 18 from accessing or using the tibaj platform. However, we also recognise that technology alone is not sufficient — parents, guardians, and caregivers play a vital role in monitoring and restricting young people's access to gambling websites.

Advice for Parents and Guardians

If you share a device with children or young people in your household in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, we recommend the following practical steps:

  • Keep your tibaj login credentials confidential. Do not write your username or password in a place accessible to children, and do not save them in a shared browser profile.
  • Always log out of your tibaj account after every session, especially on shared smartphones and tablets.
  • Consider using parental control software on shared devices. Reputable filtering tools can block gambling websites at the network or device level, providing an additional layer of protection beyond the controls tibaj operates directly.
  • Have open, age-appropriate conversations with teenagers about the risks associated with gambling — including the potential for financial loss and addictive behaviour — as part of broader financial literacy education.

If you believe a minor has successfully registered on tibaj or has accessed your account to gamble, contact immediately. tibaj will investigate the matter as a priority, close the relevant account, and arrange the return of any funds deposited.

Under 18 Detection: During account review, if tibaj's compliance team identifies any indicator that a registered player may be under 18 — such as a date of birth inconsistency or a KYC document showing the player is below the minimum age — the account will be suspended immediately pending investigation, regardless of whether a formal complaint has been received.
Section 7

Support & Resources

tibaj is committed to directing any player who may be experiencing gambling-related difficulties towards appropriate support. Seeking help is a sign of strength, not weakness, and the resources below are available free of charge. If you are based in Bangladesh and feel that gambling is becoming a problem for you or someone you care about, please reach out — to tibaj directly or to a qualified support organisation.

tibaj Support Team

Our dedicated responsible gaming team is available at seven days a week. All enquiries related to gambling concerns are handled with strict confidentiality and without judgement. Response time: within 24 hours (Bangladesh Standard Time, UTC+6).

National Mental Health Helpline

Bangladesh's National Mental Health Helpline provides free telephone counselling for individuals experiencing psychological distress, including gambling-related anxiety and financial stress. Contact details are publicly available through the Directorate General of Health Services (DGHS).

Speak to Someone You Trust

Sometimes the first and most important step is a conversation with a trusted family member or friend. If you are in Dhaka, Chittagong, Rajshahi, Sylhet, Khulna, Barisal, Rangpur, or Mymensingh, community and family support networks can provide immediate, non-judgemental help while you arrange more formal assistance.

Confidential & Free: All responsible gaming support services provided directly by tibaj are completely free of charge and strictly confidential. Using these services will not result in your account being reported to any third party, and will not affect any pending withdrawals. tibaj's only goal is to help you make choices that are right for you.
Section 8

Staying in Control

The vast majority of tibaj players enjoy cricket betting, live casino, slots, and instant games as a form of leisure — a way to add excitement to a BPL match or unwind after a long working week. Keeping gaming in that positive, recreational space comes down to a few straightforward habits that any player can adopt.

Healthy Gaming Habits

  • Set a budget before you play. Decide on a fixed amount you are comfortable spending — and comfortable losing — before you open the tibaj game lobby. Never gamble with money reserved for rent, bills, food, or other essential expenses.
  • Treat losses as the cost of entertainment. The house edge means that, over time, the expected outcome of gambling is a loss. Approach each session the same way you would approach buying a cinema ticket — the money is spent for the experience, not as an investment expecting a return.
  • Do not chase losses. Chasing losses — increasing bets to recover what you have already lost — is the single most common path into problem gambling. If your session budget is gone, close the platform and return another day.
  • Take regular breaks. Use the reality check alerts and session timer tools tibaj provides. Stand up, stretch, and step away from the screen at regular intervals. No game outcome is worth sacrificing your physical or mental health.
  • Keep gambling separate from alcohol or stress. Gambling under the influence of alcohol, or when you are emotionally distressed, significantly increases the risk of poor decisions and disproportionate spending. Play when you are clear-headed and in a stable frame of mind.
  • Balance gambling with other activities. Gaming should be one leisure activity among many. Spending time with family, playing sport, and maintaining social connections outside of gambling are all healthy counterbalances. If you find gaming is crowding out other activities you used to enjoy, that is a signal worth taking seriously.

Gambling Is Not a Financial Strategy

tibaj is clear on this point: gambling is not a reliable way to earn money. The outcomes of all games — whether cricket accumulators, live roulette, or slot machines — are determined by chance, and the mathematical probability always favours the house in the long run. Players who approach gambling as an income source rather than entertainment are at significantly elevated risk of developing harmful patterns. If you are experiencing financial difficulty, please seek advice from a qualified financial counsellor rather than turning to gambling as a solution.

Remember: Gambling should always be fun. The moment it stops feeling like entertainment and starts feeling like an obligation, a compulsion, or a financial necessity, it is time to use one of tibaj's responsible gaming tools or to contact our support team. There is no shame in taking a break — it is the smart and responsible choice.

Play Smart, Play Safe With tibaj

Ready to enjoy tibaj responsibly? Explore our game library, review our FAQ for answers on deposits and account tools, or visit our casino. Remember — 18+ only. Play within your means and have fun.

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